Privacy Policy

1. Overview

This Privacy Policy explains how FMCG Cloud collects, uses, and protects personal data when you use our website and platform (the “Services”). We aim to comply with applicable data-protection laws, including the GDPR and CCPA where they apply.

2. Data we collect

Contact details you provide — for example when you request a demo or apply to the partner program (name, work email, company, and any message you include).

Account data for authenticated users, managed via our identity provider, including your name, email, tenant, and role.

Usage and device data collected automatically, such as log data and basic analytics, to operate and secure the Services.

3. How we use data

To respond to your enquiries, provide and improve the Services, secure the platform, and meet legal obligations. We do not sell your personal data.

4. Cookies

We use strictly necessary cookies to operate the Services and may use limited analytics. You can control non-essential cookies through your browser settings.

5. Data sharing and processors

We share personal data with service providers who process it on our behalf (for example identity, hosting, and communications providers) under appropriate agreements, and where required by law.

Tenant data is logically isolated; we do not use one tenant’s data to serve another without consent.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to object or request portability. To exercise these rights, contact privacy@fmcgcloud.com.

7. Retention, security, and contact

We retain personal data only as long as necessary for the purposes described here, and apply technical and organizational measures to protect it. Questions about this policy can be directed to privacy@fmcgcloud.com.